Contact Us
By Chat

Chat with customer service by clicking the "Need Help?" box below. Please note that live chat is only available during customer service operating hours.

By Submitting a Support Request

If you have a question that is not answered here, submit a Support Request.

By Email

Please feel free to contact customer service by sending an email message to support@booksamillion.com. Be sure to include your Order ID Number in any correspondence.

Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history in the My Account section.

Customer Service Hours

Monday-Friday, 9 am - 7 pm Central Time
Saturday-Sunday, 10 am - 6 pm Central Time

Or visit us at a store! Use our Store Finder to find your nearest location.