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Chat with customer service by clicking the "Need Help?" box below. Please note that live chat is only available during customer service operating hours.

By Email

Please feel free to contact customer service by sending an email message to support@booksamillion.com. Be sure to include your Order ID Number in any correspondence.

Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history in the My Account section.

Customer Service Hours

Monday-Friday, 9 am - 7 pm Central Time
Saturday-Sunday, 10 am - 6 pm Central Time