Shopping online is easy:
Want to use a Books-A-Million Gift Card? Simply enter the gift card number into the field and enter the PIN number located beneath the scratch off panel on the back of the card and the balance will be available for online use. Note: Even if you will be paying by E-gift certificate or Gift Card, our account set-up process requires a valid credit card to be entered.
For assistance or to place your order by phone, call Customer Service at 1-800-201-3550.
Using your Gift Card to pay for an order online is easy:
Note: Even if you will be paying by E-gift certificate or Gift Card, our account set-up process requires a valid credit card to be entered.
Some common questions:
Where can I find my gift card number and PIN?
I typed my card number and PIN, but when I try to validate my card I get an error message. What should I do?
When will Booksamillion.com remove money from my gift card?
What if all or part of my order gets cancelled? Will the money be put back onto my gift card?
You can find the gift card number on the back of your gift card underneath the barcode. The PIN is also on the back of your card, but it is hidden under a scratch-off panel. Just scratch off the protective covering with a coin and you can read the four-digit PIN.
Check to make sure you have typed both numbers correctly and try again. If you continue to have trouble validating your gift card, please call Booksamillion.com Customer Service at 800-201-3550.
As soon as you submit your order, Booksamillion.com will reserve the required amount from your gift card. You can continue to use the same Gift Card in your nearby Books-A-Million, Bookland, or Books & Company bookstore, or to place orders on Booksamillion.com. The amount of money used to place your order will not be available for use elsewhere.
Yes, if all or part of your order gets cancelled, your gift card will be credited back the appropriate amount. This will happen as soon as your order is cancelled, or as soon as all outstanding items on your order have been cancelled and the order has been marked as fulfilled.