Holiday Savings at BAM!

Online Help Desk

Welcome to the Booksamillion.com Help Desk! If you have a problem or question, we're here to help. Didn't find your answer here? Contact us via email at support@booksamillion.com.

If you have a question that is not answered here, please contact customer service by email at support@booksamillion.com. Be sure to include your Order ID Number in any correspondence.

Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history in the My Account section.

By Phone
You may reach us by telephone at 1-800-201-3550.

Customer Service Hours
Monday-Friday, 9 am - 9 pm Central Time
Saturday-Sunday, 10 am - 6 pm Central Time

Retail Store Finder

 
Store Finder
Search over 240 BAM! locations in 31 states.
 
Gift Cards
Shop for gift cards or check your gift card balance.
 
eGift Cards
Choose an eGift Card for a thoughtful, instant gift.
 
Video Messaging
Send a free, personalized video message with every gift you purchase.
 
Personal Shopper
Need a gift idea, a book's title, or an author's name? Our experts will assist you.