Online Help Desk

Welcome to the Booksamillion.com Help Desk! If you have a problem or question, we're here to help. Didn't find your answer here? Talk to a Customer Service Representative at 800-201-3550 or via email at support@booksamillion.com.

If you have a question that is not answered here, please contact customer service by email at support@booksamillion.com. Be sure to include your Order ID Number in any correspondence.

Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history in the My Account section.

By Phone
You may reach us by telephone at 1-800-201-3550.

Customer Service Hours
Monday-Saturday, 8 am - 11 pm Central Time
Sunday, 9 am - 9 pm Central Time

Retail Store Finder

 
Store Finder
Search over 240 BAM! locations in 31 states.
 
Gift Cards
Shop for gift cards, use a gift card, or check your gift card balance.
 
eGift Cards
Choose an eGift Card for a thoughtful, instant gift.
 
Video Messaging
Send a free, personalized video message with every gift you purchase.
 
Personal Shopper
Need a gift idea, a book's title, or an author's name? Our experts will assist you.