Online Help Desk
Welcome to the Booksamillion.com Help Desk! If you have a problem or question, we're here to help. Didn't find your answer here? Contact us via email at firstname.lastname@example.org.
- Video and eCard gift messages
- Books for Troops
- Books-a-Million Business Services
- Affiliate program
Chat with customer service by clicking the "Need Help?" box below. Please note that live chat is only available during customer service operating hours.
If you have a question that is not answered here, please contact customer service by email at email@example.com. Be sure to include your Order ID Number in any correspondence.
Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history in the My Account section.
Customer Service Hours
Monday-Friday, 9 am - 7 pm Central Time
Saturday-Sunday, 10 am - 6 pm Central Time