Online Help Desk

At Booksamillion.com, we strive to provide you with outstanding customer care, both online and off. Whether you're new to the Internet and need help placing your order or need some information regarding your account, you'll find most of your answers here. To find the answers you are looking for, please choose from the following options. If you need help beyond what you find here, you can reach a Customer Service Representative at 800-201-3550 and via email at support@booksamillion.com. We're here to help!

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Frequently Asked Questions
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I purchased a Millionaire's Club card in a store. Can I use it online?
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How do I change my email address or password?
Why am I getting a form error when entering my email address and password?
How long will it take to receive my order?
What is the return policy?
How will an Advance Order item affect the rest of my order?
How do I take advantage of promotional offers?
Can I rent textbooks from Booksamillion.com?
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