- What are the rules and assumptions my industry operates under? What if the opposite were true?
- What will be the buying criteria used by my customer in 5 years?
- What are my unshakable beliefs about what my customers want?
- Who uses my product in ways I never anticipated?
--Geoffrey Moore, author of Crossing the Chasm and Escape Velocity "I've always believed that asking the right questions is the essence of design. Phil McKinney proves that point with this wonderful set of killer questions that will jumpstart-or greatly enhance- your innovation efforts."
--B. Joseph Pine II, co-author, The Experience Economy & Infinite Possibility. "Product Innovation is a prerequisite to building great brands. Phil's questions are a prerequisite to building innovative products."
--Satjiv S. Chahil, former global marketing chief, Apple
Publishers Weekly® Reviews
- Reviewed in: Publishers Weekly, page .
- Review Date: 2011-12-19
- Reviewer: Staff
McKinney, vice president and chief technology officer for Hewlett-Packard’s Personal Systems Group, provides a thoughtful yet practical guide to consistently generating innovation. Arguing that ideas are a company’s most valuable currency, he maintains that an organization’s success will be determined by its ability to generate ideas that lead to innovations that customers want. To help companies ignite these ideas, McKinney shares a system called the “Killer Questions”: a tool that prompts re-evaluation of old organizational beliefs that dictate how a company operates but which may no longer hold value. To do so requires negotiating the forces inside an organization that challenge innovation as well as dealing with outside curve balls. While re-examining core beliefs is hardly new advice, McKinney’s system helps distinguish valuable ideas from others with less potential as well as paying attention to delivering value to customers, the value chain, manufacturing and supply, marketing and sales, shipping and distribution, and the customer experience. McKinney also provides an invaluable guide to extracting ideas from the book and applying them within an organization. He includes a helpful time line and six rules to keep companies on track. Offering concrete advice, McKinney gives organizations the tools they need to generate ideas and know that they’re moving in the right direction. Agent: Marc Gerald, the Agency Group. (Feb.)