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The Brand Flip : Why Customers Now Run Companies and How to Profit from It
by Marty Neumeier


Overview - Best-selling brand expert Marty Neumeier shows you how to make the leap from a company-driven past to the consumer-driven future. You ll learn how to flip your brand from offering products to offering meaning, from value protection to value creation, from cost-based pricing to relationship pricing, from market segments to brand tribes, and from customer satisfaction to customer empowerment.  Read more...

 
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More About The Brand Flip by Marty Neumeier
 
 
 
Overview
Best-selling brand expert Marty Neumeier shows you how to make the leap from a company-driven past to the consumer-driven future. You ll learn how to flip your brand from offering products to offering meaning, from value protection to value creation, from cost-based pricing to relationship pricing, from market segments to brand tribes, and from customer satisfaction to customer empowerment. In the 13 years since Neumeier wrote "The Brand Gap," the influence of social media has proven his core theory: A brand isn t what "you" say it is it s what "they" say it is. People are no longer consumers or market segments or tiny blips in big data. They don t "buy" brands. They "join" brands. They want a vote in what gets produced and how it gets delivered. They re willing to roll up their sleeves and help out not only by promoting the brand to their friends, but by contributing content, volunteering ideas, and even selling products or services. At the center of the book is the Brand Commitment Matrix, a simple tool for organizing the six primary components of a brand. Your brand community is your tribe. How will you lead it?"

 
Details
  • ISBN-13: 9780134172811
  • ISBN-10: 0134172817
  • Publisher: New Riders Publishing
  • Publish Date: August 2015
  • Page Count: 160

Series: Voices That Matter

Related Categories

Books > Business & Economics > Marketing - Research
Books > Business & Economics > Entrepreneurship

 
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