This book provides instruction on the requirements for the Institute of Leadership and Management coaching & mentoring qualifications levels 5-7. As a leader, senior manager or executive, you are often required to act as a coach or mentor for your staff.Read more...
This book provides instruction on the requirements for the Institute of Leadership and Management coaching & mentoring qualifications levels 5-7. As a leader, senior manager or executive, you are often required to act as a coach or mentor for your staff. This book will enable you to set up coaching programmes that can make a significant difference to staff retention and motivation. It will give you the knowledge and skills you need to encourage your staff to grow so that you can get on with your own essential leadership role. In this book you'll discover how to: - become an effective leader and coach *distinguish between coaching and mentoring - establish the right coaching climate *develop effective communication skills - set up the first coaching session *present a business case for coaching ...and much more. You'll also find out the various coaching models available and equip yourself with useful tools and exercises that you can employ in your coaching sessions.
"'Jackie clearly shows how to set up a robust coaching programme, explores a wealth of case studies from both the private and public sector, and writes comprehensively on coaching supervision, the importance of coaching presence and self-reflection. If you are coaching in the workplace this book is a must ' Laura Berman Fortgang, American coaching pioneer and author"
Jackie Arnold is a Certified Coach and ILM tutor/assessor. She holds a Diploma in Coaching Supervision from CSA. She is herself practising coaching skills in her everyday life
List of figures and tables
1. What is Coaching?
2. Become an effective leader and coach
3. Internal and external coaching
4. The differences between coaching and mentoring
5. Establishing the right climate
6. Coaching Models
7. Coaching tools and exercises
8. Effective communication skills
9. Analysing comminications to indentify meaning
10. Respecting others' worldviews and motivating your coachees
11. Overcoming barriers to coaching and mentoring
12. Understanding the role of power and authority
13. Setting up the first session
14. Presenting a business case for coaching
15. Coaching supervision and super-vision
16. Co-Coaching and team coaching
17. Organisational approaches to coaching
- Sample forms and competences
- Controlling costs
- Case studies and evidence to support the value of coaching