The Come Back Effect : How Hospitality Can Compel Your Church's Guests to Return
by Jason Young and Jonathan Malm and Andy Stanley


Overview - The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there.  Read more...

 
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More About The Come Back Effect by Jason Young; Jonathan Malm; Andy Stanley
 
 
 
Overview
The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence--stirring worship time, inspiring sermons, a good coffee blend in the foyer--what our guests really want when they come to our churches is to feel welcome, comfortable, and understood.

Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.

 
Details
  • ISBN-13: 9780801075780
  • ISBN-10: 0801075785
  • Publisher: Baker Books
  • Publish Date: July 2018
  • Page Count: 192
  • Dimensions: 8.4 x 5.4 x 0.6 inches
  • Shipping Weight: 0.4 pounds


Related Categories

Books > Religion > Christian Church - Growth
Books > Religion > Christian Ministry - Pastoral Resources
Books > Religion > Christian Living - Leadership & Mentoring

 
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