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Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
by Kerry Patterson and Joseph Grenny and David Maxfield and Ron McMillan


Overview - Hold anyone accountable. Master performance discussions. Get RESULTS.

Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces.  Read more...


 
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More About Crucial Accountability by Kerry Patterson; Joseph Grenny; David Maxfield; Ron McMillan
 
 
 
Overview
Hold anyone accountable. Master performance discussions. Get RESULTS.

Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.

PRAISE FOR CRUCIAL ACCOUNTABILITY

-Revolutionary ideas ... opportunities for breakthrough ...- -- Stephen R. Covey, author of The 7 Habits of Highly Effective People

-Unleash the true potential of a relationship or organization and move it to the next level.- -- Ken Blanchard, coauthor of The One Minute Manager

-The most recommended and most effective resource in my library.- -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada

-Brilliant strategies for those difficult discussions at home and in the workplace.- -- Soledad O'Brien, CNN news anchor and producer

-This book is the real deal.... Read it, underline it, learn from it. It's a gem.- -- Mike Murray, VP Human Resources and Administration (retired), Microsoft


 
Details
  • ISBN-13: 9780071829311
  • ISBN-10: 0071829318
  • Publisher: McGraw-Hill
  • Publish Date: May 2013
  • Page Count: 275


Related Categories

Books > Business & Economics > Business Communication - General
Books > Business & Economics > Conflict Resolution & Mediation
Books > Business & Economics > Management - General

 
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