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Customer Loyalty : How to Earn It, How to Keep It
by Jill Griffin


Overview - You've read about Customer Loyalty in the Los Angeles Times, Dallas Morning News, Miami Herald, Kansas City Star, Entrepreneur, Industry Week, Marketing News, Boardroom Reports, Marketing Management, Library Journal, The Selling Advantage, Ideas Magazine, Executive Briefings, Training, Hospitality Upgrade, Direct, Quality Digest, Marketing Tools, Houseware Executive, Journal of Pharmaceutical Management, Discount Merchandiser, TeleProfessional, NationsBank Business, Modern Jeweler, Furniture Today-- now read the new and revised edition of the ground-breaking book that created all the buzz.  Read more...

 
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More About Customer Loyalty by Jill Griffin
 
 
 
Overview
You've read about Customer Loyalty in the Los Angeles Times, Dallas Morning News, Miami Herald, Kansas City Star, Entrepreneur, Industry Week, Marketing News, Boardroom Reports, Marketing Management, Library Journal, The Selling Advantage, Ideas Magazine, Executive Briefings, Training, Hospitality Upgrade, Direct, Quality Digest, Marketing Tools, Houseware Executive, Journal of Pharmaceutical Management, Discount Merchandiser, TeleProfessional, NationsBank Business, Modern Jeweler, Furniture Today-- now read the new and revised edition of the ground-breaking book that created all the buzz.

 
Details
  • ISBN-13: 9780787963880
  • ISBN-10: 0787963887
  • Publisher: Jossey-Bass
  • Publish Date: October 2002
  • Page Count: 256
  • Dimensions: 9.22 x 7.02 x 0.78 inches
  • Shipping Weight: 1.17 pounds

Series: Jossey-Bass Business & Management

Related Categories

Books > Business & Economics > Customer Relations
Books > Business & Economics > Advertising & Promotion

 
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