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Delivering Happiness : A Path to Profits, Passion, and Purpose
by Tony Hsieh


Overview - Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness --and then delivers on it.  Read more...

 
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More About Delivering Happiness by Tony Hsieh
 
 
 
Overview
Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness --and then delivers on it.

  • Pay brand-new employees $2,000 to quit
  • Make customer service the responsibility of the entire company-not just a department
  • Focus on company culture as the #1 priority
  • Apply research from the science of happiness to running a business
  • Help employees grow-both personally and professionally
  • Seek to change the world
  • Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

 
Details
  • ISBN-13: 9780446576222
  • ISBN-10: 0446576220
  • Publisher: Grand Central Publishing
  • Publish Date: March 2013
  • Page Count: 272
  • Dimensions: 9 x 6 x 0.8 inches
  • Shipping Weight: 0.7 pounds


Related Categories

Books > Business & Economics > Management - General
Books > Business & Economics > Customer Relations
Books > Biography & Autobiography > Personal Memoirs

 
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