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When Fish Fly : Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
by John Yokoyama and Joseph Michelli


Overview - "You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute Manager

In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision.
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More About When Fish Fly by John Yokoyama; Joseph Michelli
 
 
 
Overview
"You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute Manager

In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

 
Details
  • ISBN-13: 9781401300616
  • ISBN-10: 1401300618
  • Publisher: Hachette Books
  • Publish Date: July 2004
  • Page Count: 176
  • Reading Level: Ages 18-UP
  • Dimensions: 8.56 x 5.68 x 0.65 inches
  • Shipping Weight: 0.65 pounds


Related Categories

Books > Business & Economics > Motivational
Books > Business & Economics > Human Resources & Personnel Management

 
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