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Getting Past No : Negotiating in Difficult Situations
by William Ury


Overview - We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No , William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners.
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Language: eng

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More About Getting Past No by William Ury
 
 
 
Overview
We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:

• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!


From the Trade Paperback edition.


This item is Non-Returnable.

 
Details
  • ISBN: 9780553903645
  • Publisher: Random House Publishing Group
  • Imprint: Bantam
  • Date: Apr 2007
  • Seller Statement: Sold by Random House, Inc.
 
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