Handbook of Usability Testing : Howto Plan, Design, and Conduct Effective Tests (eBook)
by Jeffrey Rubin and Dana Chisnell and Jared Spool

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Language: English

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Overview

Whether it's software, a cell phone, or a refrigerator, your customer wants?no, expects?your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You?ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

 
 
 
Details
  • ISBN: 9780470386088
  • Publisher: John Wiley & Sons, Ltd.
  • Imprint: John Wiley & Sons, Inc.
  • Date: Apr 2008
 
 
 
Creators

Author: Dana Chisnell
Bio:  
Dana Chisnell is an independent user researcher and usability consultant. She has done usability, user interface design, and technical communications consulting and development since 1982.
Author of introduction, etc.: Jared Spool
Bio:  
For more information, please access the author's website at

http://www.usabilityworks.net
Author: Jeffrey Rubin
Bio:   Jeffrey Rubin, author of the first edition of this book, has more than 30 years of experience as a human factors and usability research consultant and lecturer. A pioneer in the field of usability testing, he has consulted for leading companies worldwide.

 
 
 
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