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Humble Inquiry : The Gentle Art of Asking Instead of Telling
by Edgar H. Schein


Overview - Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.  Read more...

 
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More About Humble Inquiry by Edgar H. Schein
 
 
 
Overview
Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.

Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

 
Details
  • ISBN-13: 9781609949815
  • ISBN-10: 1609949811
  • Publisher: Berrett-Koehler Publishers
  • Publish Date: September 2013
  • Page Count: 123
  • Dimensions: 8.4 x 5.5 x 0.6 inches
  • Shipping Weight: 0.45 pounds


Related Categories

Books > Psychology > Interpersonal Relations
Books > Business & Economics > Business Communication - General
Books > Business & Economics > Organizational Behavior

 
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