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The Improvement Guide : A Practical Approach to Enhancing Organizational Performance
by Gerald J. Langley and Ronald Moen and Kevin M. Nolan and Thomas W. Nolan


Overview - This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies.  Read more...

 
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More About The Improvement Guide by Gerald J. Langley; Ronald Moen; Kevin M. Nolan; Thomas W. Nolan
 
 
 
Overview
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

 
Details
  • ISBN-13: 9780470192412
  • ISBN-10: 0470192410
  • Publisher: Jossey-Bass
  • Publish Date: April 2009
  • Page Count: 490
  • Dimensions: 9.4 x 7.2 x 1.6 inches
  • Shipping Weight: 1.95 pounds


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