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It's All Your Fault at Work! : Managing Narcissists and Other High-Conflict People
by Bill Eddy and L. Georgi Distefano


Overview - The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.
Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace.
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More About It's All Your Fault at Work! by Bill Eddy; L. Georgi Distefano
 
 
 
Overview
The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.
Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. It's All Your Fault at Work addresses ways of managing the behavior of high-conflict people (HCP).
Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
-This book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments.-
--Ken Blanchard, coauthor of The One Minute Manager(R) and Leading at a Higher Level

 
Details
  • ISBN-13: 9781936268665
  • ISBN-10: 1936268663
  • Publisher: Unhooked Books
  • Publish Date: February 2015
  • Page Count: 244


Related Categories

Books > Business & Economics > Conflict Resolution & Mediation
Books > Psychology > Psychopathology - Personality Disorders
Books > Business & Economics > Management - General

 
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