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Leadership and Management in the Hospitality Industry
by Ph.D. Robert H. Woods and Judy Z. King


Overview - Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability.  Read more...

 
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More About Leadership and Management in the Hospitality Industry by Ph.D. Robert H. Woods; Judy Z. King
 
 
 
Overview
Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability. Information and exhibits have been updated throughout the text, and a new chapter on ethics has been added.

 
Details
  • ISBN-13: 9780133076912
  • ISBN-10: 0133076911
  • Publisher: Educational Inst
  • Publish Date: May 2012
  • Page Count: 374
  • Dimensions: 0.75 x 7.25 x 9.25 inches
  • Shipping Weight: 1.35 pounds


Related Categories

Books > Business & Economics > Industries - Hospitality, Travel & Tourism

 
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