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Lean Solutions : How Companies and Customers Can Create Value and Wealth Together
by James P. Womack and Daniel T. Jones


Overview - As consumers, we have a greater selection of higher quality goods & services to choose from, yet our experience of obtaining & using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty & greater challenges in fulfilling orders.  Read more...

 
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More About Lean Solutions by James P. Womack; Daniel T. Jones
 
 
 
Overview
As consumers, we have a greater selection of higher quality goods & services to choose from, yet our experience of obtaining & using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty & greater challenges in fulfilling orders. This text offers solutions to these problems.

 
Details
  • ISBN-13: 9780743277792
  • ISBN-10: 0743277791
  • Publisher: Free Press
  • Publish Date: August 2015
  • Page Count: 368
  • Dimensions: 8.7 x 6 x 1.2 inches
  • Shipping Weight: 0.9 pounds


Related Categories

Books > Business & Economics > Customer Relations
Books > Business & Economics > Total Quality Management

 
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