QBQ! the Question Behind the Question : Practicing Personal Accountability at Work and in Life
by John Miller

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This book is great for anyone expecting to succeed in a leadership position. It proves that personal accountability is not for the faint of heart.
Robin Hall, Co Manager Customer Service

Miller provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.

  • ISBN-13: 9780399152337
  • ISBN-10: 0399152334
  • Publisher: Grosset & Dunlap
  • Publish Date: September 2004
  • Page Count: 128

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