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Quality Is Personal : A Foundation For Total Quality Management
by Harry Roberts


Overview - In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.  Read more...

 

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Language: eng

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More About Quality Is Personal by Harry Roberts
 
 
 
Overview
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.


This item is Non-Returnable.

 
Details
  • ISBN: 9781439118528
  • Publisher: Free Press
  • Imprint: Free Press
  • Date: May 2010
  • Seller Statement: Sold by Simon and Schuster
 
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