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Quality Without Tears : The Art of Hassle-Free Management
by Philip B. Crosby


Overview - Now available in trade paperback, this mega-seller brings the timeless message of "the leading evangelist of quality" (as Time called Philip Crosby) to an ever-widening audience. Drawing on quality lessons learned from hundreds of corporate and government clients and presenting them through practical step-by-step guidance, Crosby shows managers at all levels how to build quality into all aspects of their operations.  Read more...

 
Paperback - Revised Ed.
  • $16.00

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More About Quality Without Tears by Philip B. Crosby
 
 
 
Overview
Now available in trade paperback, this mega-seller brings the timeless message of "the leading evangelist of quality" (as Time called Philip Crosby) to an ever-widening audience. Drawing on quality lessons learned from hundreds of corporate and government clients and presenting them through practical step-by-step guidance, Crosby shows managers at all levels how to build quality into all aspects of their operations.

 
Details
  • ISBN-13: 9780070145115
  • ISBN-10: 0070145113
  • Publisher: McGraw-Hill Education
  • Publish Date: May 1995
  • Page Count: 224
  • Dimensions: 7.9 x 5.3 x 0.5 inches
  • Shipping Weight: 0.45 pounds


Related Categories

Books > Business & Economics > Total Quality Management
Books > Business & Economics > Quality Control

 
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