Coupon
Resolving Conflicts on the Job
by Bill Withers and Jerry Wisinski


Overview -

Conflict, misunderstandings, and contrary points of view are all a part of the workplace -- and employees who can't effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, Resolving Conflicts on the Job gives succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels.  Read more...


 
Paperback
  • $12.95

Add to Cart + Add to Wishlist

In Stock Online.

FREE Shipping for Club Members
 
> Check In-Store Availability

In-Store pricing may vary

 
 
New & Used Marketplace 16 copies from $2.99
 
 
 

More About Resolving Conflicts on the Job by Bill Withers; Jerry Wisinski
 
 
 
Overview

Conflict, misunderstandings, and contrary points of view are all a part of the workplace -- and employees who can't effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, Resolving Conflicts on the Job gives succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels. The book explains proven methods for resolving differences and suggests specific techniques that aid in:

* giving and receiving criticism

* handling disputes at different levels of an organization

* resolving disagreements within a team

* managing different personality types

Completely updated with a new chapter on keeping cool in a conflict and exercises to determine whether disagreements are constructive, this timeless guide will enable managers to lead their teams without starting an argument.

 
Details
  • ISBN-13: 9780814474136
  • ISBN-10: 0814474136
  • Publisher: AMACOM/American Management Association
  • Publish Date: December 2011
  • Page Count: 93
  • Reading Level: Ages 18-NA
  • Dimensions: 8.94 x 6.06 x 0.29 inches
  • Shipping Weight: 0.41 pounds

Series: Worksmart

Related Categories

Books > Business & Economics > Human Resources & Personnel Management
Books > Business & Economics > Workplace Culture
Books > Business & Economics > Leadership

 
BAM Customer Reviews