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Rpr : A Problem Diagnosis Method for It Professionals
by Paul Offord


Overview - RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works and what's needed to deploy RPR.  Read more...

 
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More About Rpr by Paul Offord
 
 
 
Overview
RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works and what's needed to deploy RPR. If you want to improve your own problem diagnosis skills or those of your team, this book is for you.


This item is Non-Returnable.

 
Details
  • ISBN-13: 9781447844433
  • ISBN-10: 1447844432
  • Publisher: Lulu.com
  • Publish Date: March 2013
  • Page Count: 256


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Books > Computers & Internet > General

 
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