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Send : Why People Email So Badly and How to Do It Better
by David Shipley and Will Schwalbe

Overview - "Send"--the classic guide to email for office and home--has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, "Send" dissects all the major minefields and pitfalls of email.  Read more...

 
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More About Send by David Shipley; Will Schwalbe
 
 
 
Overview
"Send"--the classic guide to email for office and home--has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, "Send" dissects all the major minefields and pitfalls of email. It provides clear rules for constructing effective emails, for handheld etiquette, for handling the "emotional email," and for navigating all of today's hot-button issues. It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send. "Send" is now more than ever the essential book about email for businesspeople and professionals everywhere.

 
Details
  • ISBN-13: 9780307275998
  • ISBN-10: 030727599X
  • Publisher: Vintage Books USA
  • Publish Date: August 2010
  • Page Count: 274


Related Categories

Books > Computers & Internet > System Administration - Email Administration
Books > Business & Economics > Business Writing
Books > Business & Economics > Business Communication - General

 
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