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Shut Up and Say Something : Business Communication Strategies to Overcome Challenges and Influence Listeners
by Karen Friedman


Overview -

In today's high-tech world, there are more ways than ever before to communicate: email, text messaging, voicemails, blogs, tweets, video conference calls, and remote meetings. But one thing is still exactly the same as in the old days: there are effective and ineffective ways to express yourself.  Read more...


 
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More About Shut Up and Say Something by Karen Friedman
 
 
 
Overview

In today's high-tech world, there are more ways than ever before to communicate: email, text messaging, voicemails, blogs, tweets, video conference calls, and remote meetings. But one thing is still exactly the same as in the old days: there are effective and ineffective ways to express yourself. All business professionals need to know how to communicate clearly, concisely, and passionately if they want their intended message to impact others.

"Shut Up and Say Something" shows readers how to convincingly communicate their expertise in any business situation. This book demonstrates how to condense complicated concepts, minimize communication mistakes, avoid misinterpretation, convey vision, and quickly influence decision makers. Strategies for expressing yourself succinctly and clearly, dodging "loaded" questions, thinking fast on your feet, humanizing inscrutable information, and using humor to engage an audience are examples of the topics covered. The importance of prioritizing outcomes is emphasized throughout the book.

 
Details
  • ISBN-13: 9780313385858
  • ISBN-10: 0313385858
  • Publisher: Praeger
  • Publish Date: October 2010
  • Page Count: 264
  • Dimensions: 9.3 x 6.5 x 1.2 inches
  • Shipping Weight: 1.3 pounds


Related Categories

Books > Language Arts & Disciplines > Communication Studies
Books > Business & Economics > Business Communication - General

 
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