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Speaking Your Mind in 101 Difficult Situations
by Don Gabor


Overview - From telling a boss that a deadline is absurd to appropriately breaking off an engagement or informing a child that one of their friends is not welcome in the home, this straightforward approach illustrates how to prepare for difficult situations by developing listening and assertiveness skills and maintaining the composure to deliver tough messages tactfully.  Read more...

 
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More About Speaking Your Mind in 101 Difficult Situations by Don Gabor
 
 
 
Overview
From telling a boss that a deadline is absurd to appropriately breaking off an engagement or informing a child that one of their friends is not welcome in the home, this straightforward approach illustrates how to prepare for difficult situations by developing listening and assertiveness skills and maintaining the composure to deliver tough messages tactfully. Through numerous sample scripted conversations that encompass a myriad of potentially awkward situations and hundreds of tips and skills, this handbook provides readers the confidence and the vocabulary to communicate in a respectful yet assertive manner.

 
Details
  • ISBN-13: 9781879834088
  • ISBN-10: 1879834081
  • Publisher: Conversation Arts Media
  • Publish Date: April 2006
  • Page Count: 240


Related Categories

Books > Self-Help > General
Books > Psychology > Interpersonal Relations
Books > Business & Economics > General

 
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