Coupon
TouchPoints : Creating Powerful Leadership Connections in the Smallest of Moments
by Douglas R. Conant and Mette Norgaard


Overview - A fresh, effective, and enduring way to lead--starting with your next interaction

Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints , Conant and Norgaard argue that these--and every point of contact with other people--are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values.  Read more...


 
Hardcover
  • $26.96

Add to Cart + Add to Wishlist

In Stock Online.

FREE Shipping for Club Members
 
> Check In-Store Availability

In-Store pricing may vary

 
 
New & Used Marketplace 68 copies from $2.99
 
eBook
Retail Price: $17.99
$15.43

Add to Cart + Add to Wishlist

Download

This item is available only to U.S. and Canada billing addresses.
 
 
 

More About TouchPoints by Douglas R. Conant; Mette Norgaard
 
 
 
Overview
A fresh, effective, and enduring way to lead--starting with your next interaction

Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these--and every point of contact with other people--are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands.

TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy--one magical moment at a time.


 
Details
  • ISBN-13: 9781118004357
  • ISBN-10: 1118004353
  • Publisher: Jossey-Bass
  • Publish Date: May 2011
  • Page Count: 173
  • Dimensions: 9.22 x 6.32 x 0.81 inches
  • Shipping Weight: 0.86 pounds

Series: Warren Bennis Signature Books

Related Categories

Books > Business & Economics > Leadership

 
BAM Customer Reviews