Coupon
Working with Difficult People : Handling the Ten Types of Problem People Without Losing Your Mind
by Amy Cooper Hakim and Muriel Solomon


Overview - A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.
Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
  Read more...

 
Paperback - Revised Ed.
  • $16.00

Add to Cart + Add to Wishlist

In Stock Online.

FREE Shipping for Club Members
 
> Check In-Store Availability

In-Store pricing may vary

 
 
New & Used Marketplace 21 copies from $9.73
 
 
 

More About Working with Difficult People by Amy Cooper Hakim; Muriel Solomon
 
 
 
Overview
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.
Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

 
Details
  • ISBN-13: 9780143111870
  • ISBN-10: 0143111876
  • Publisher: Tarcherperigee
  • Publish Date: December 2016
  • Page Count: 352
  • Dimensions: 8.2 x 5 x 0.9 inches
  • Shipping Weight: 0.6 pounds


Related Categories

Books > Business & Economics > Business Communication - General
Books > Business & Economics > Business Etiquette
Books > Self-Help > Communication & Social Skills

 
BAM Customer Reviews