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Working the Night Shift : Women in India's Call Center Industry
by Reena Patel


Overview - Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities.  Read more...

 
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More About Working the Night Shift by Reena Patel
 
 
 
Overview
Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization. Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work. Visit the author's website at http: //www.working-the-nightshift.com and facebook group.

 
Details
  • ISBN-13: 9780804769143
  • ISBN-10: 0804769141
  • Publisher: Stanford University Press
  • Publish Date: March 2010
  • Page Count: 191
  • Dimensions: 8.9 x 5.9 x 0.7 inches
  • Shipping Weight: 0.7 pounds


Related Categories

Books > Business & Economics > Women in Business
Books > Social Science > Gender Studies

 
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