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The New Planning for Results : A Streamlined Approach
by Sandra S. Nelson

Overview - An all-in-one guide that outlines a tested, results-driven planning process-revamped and streamlined to enable all sizes of public libraries to respond quickly to rapidly changing environments. New to this edition is an information-gathering toolkit for performing research and using customer surveys to provide a higher, more responsive level of service.  Read more...

 
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More About The New Planning for Results by Sandra S. Nelson
 
 
 
Overview
An all-in-one guide that outlines a tested, results-driven planning process-revamped and streamlined to enable all sizes of public libraries to respond quickly to rapidly changing environments. New to this edition is an information-gathering toolkit for performing research and using customer surveys to provide a higher, more responsive level of service.

 
Details
  • ISBN-13: 9780838935040
  • ISBN-10: 0838935044
  • Publisher: American Library Association
  • Publish Date: February 2001
  • Page Count: 315


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Books > Language Arts & Disciplines > Library & Information Science - General

 
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