Online Help Desk

Welcome to the Booksamillion.com Help Desk! If you have a problem or question, we're here to help. Head over to our Help Center to search through help articles, submit new Support Requests, or check the status of any requests you've previously submitted.

By Chat
Chat with customer service by clicking the chat box below. Please note that live chat is only available during customer service operating hours.

By Email

Email Us to contact customer service. Be sure to include your Order ID Number to help expedite your request. Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history here: Go To My Account.

Customer Service Hours
Monday-Friday, 9 am - 7 pm Central Time
Saturday-Sunday, 10 am - 6 pm Central Time
Holiday hours may vary.

Or visit us at a store! Use our Store Finder Feature to find your nearest location.

 
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Store Finder
Search over 240 BAM! locations in 31 states.
 
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Gift Cards
Shop for gift cards or check your gift card balance.
 
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eGift Cards
Choose an eGift Card for a thoughtful, instant gift.