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Biff : Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
by Bill Eddy
Overview
The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.
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Details
- ISBN-13: 9781936268726
- ISBN-10: 1936268728
- Publisher: Unhooked Books
- Publish Date: September 2014
- Dimensions: 8.4 x 5.4 x 0.5 inches
- Shipping Weight: 0.5 pounds
- Page Count: 176
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