{
"item_title" : "Biff",
"item_author" : [" Bill Eddy "],
"item_description" : "The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.",
"item_img_path" : "https://covers3.booksamillion.com/covers/bam/1/93/626/872/1936268728_b.jpg",
"price_data" : {
"retail_price" : "19.95", "online_price" : "19.95", "our_price" : "19.95", "club_price" : "19.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
}
}
Biff : Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
by Bill Eddy
Overview
The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.
Customers Also Bought

Details
- ISBN-13: 9781936268726
- ISBN-10: 1936268728
- Publisher: Unhooked Books
- Publish Date: September 2014
- Dimensions: 8.4 x 5.4 x 0.5 inches
- Shipping Weight: 0.5 pounds
- Page Count: 176
Related Categories