{ "item_title" : "Delivering Happiness ", "item_author" : [" Tony Hsieh "], "item_description" : "Pay brand-new employees $2,000 to quitMake customer service the responsibility of the entire company-not just a departmentFocus on company culture as the #1 priorityApply research from the science of happiness to running a businessHelp employees grow-both personally and professionallySeek to change the worldOh, and make money too . . .Sound crazy?It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual Best Companies to Work For list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.To learn more about the book, go to www.deliveringhappinessbook.com.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/0/44/656/304/0446563048_b.jpg", "price_data" : { "retail_price" : "27.00", "our_price" : "7.97", "club_price" : "7.97", "savings_pct" : "70", "savings_amt" : "0.00", "club_savings_pct" : "70", "club_savings_amt" : "0.00", "discount_pct" : "10" } }

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