Overview
"You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute Manager In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.
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Details
- ISBN-13: 9781401300616
- ISBN-10: 1401300618
- Publisher: Grand Central Publishing
- Publish Date: August 2004
- Dimensions: 8.56 x 5.68 x 0.65 inches
- Shipping Weight: 0.65 pounds
- Page Count: 176
- Reading Level: Ages 18-UP
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