{ "item_title" : "Managing Employee Performance", "item_author" : [" William F. Hawkins "], "item_description" : "Managing Employee Performance is the meat and potatoes of the subject and can be a self-study read or the foundation of an accelerated course. Readers learn how to set work expectations, analyze and handle performance problems, coach and train, make performance matter, and appraise performance. It covers concepts, application, and fit with IT supports. It is chock full of practical examples, cases, exhibits, review questions and exercises that build confidence and add real-world perspective. In class or online, the accelerated learning design benefits traditional and adult learners. Web based aids and games supplement. The author has 30-years experience managing and training managers in North America, Europe and Asia. Readers may include current leaders, managers, supervisors, and entrepreneurs, as well as students in college and post-secondary. Instructors separately can obtain assignments, quizzes, feedback samples, role plays, and share web games and visuals with others.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/1/43/924/458/1439244588_b.jpg", "price_data" : { "retail_price" : "18.95", "online_price" : "18.95", "our_price" : "18.95", "club_price" : "18.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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