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The Mediator's Handbook : Revised & Expanded
by Jennifer E. Beer and Caroline C. Packard and Eileen Stief




Overview -

The classic resource for effective mediation - now fully updated and expanded

The popular Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators, while offering a detailed, nuanced resource for professionals.

Starting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution-deciding on topics, reviewing options, and testing agreements.

The "Toolbox" section details the concepts and skills a mediator needs in order to:

  • Understand the Conflict
  • Support the people
  • Facilitate the process
  • Guide decision-making.
  • Throughout the book, the emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices.

    Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators, and a practical guide for managers, organizers, teachers and anyone working with clients, customers, volunteers, committees or teams.

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    Language: English

     
     

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    More About The Mediator's Handbook by Jennifer E. Beer; Caroline C. Packard; Eileen Stief

     
     
     

    Overview

    The classic resource for effective mediation - now fully updated and expanded

    The popular Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators, while offering a detailed, nuanced resource for professionals.

    Starting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution-deciding on topics, reviewing options, and testing agreements.

    The "Toolbox" section details the concepts and skills a mediator needs in order to:

  • Understand the Conflict
  • Support the people
  • Facilitate the process
  • Guide decision-making.
  • Throughout the book, the emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices.

    Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators, and a practical guide for managers, organizers, teachers and anyone working with clients, customers, volunteers, committees or teams.



    This item is Non-Returnable.

     

    Details

    • ISBN: 9781550925166
    • Publisher: New Society Publishers
    • Date: Nov 2012
     

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