Summit : Reach Your Peak and Elevate Your Customers' Experience
by F. Scott Addis


Overview -
Risk management expert and entrepreneur Scott Addis looks at your progression upward--from developing skills to cultivating business relationships to earning customer loyalty--as an ascent to a mountaintop. He takes you through four elevation levels--preparation for the climb, setting up base camp, assaulting the summit, and the final ascent--as he covers identifying your Unique Ability(R), emotional intelligence, presenting yourself to others, nurturing creativity and innovation, building relationships, and winning customer trust.

Scott-- an Inc. magazine "Entrepreneur of the Year" finalist and one of the "25 Most Innovative Insurance Brokers in America"--believes that as a professional in today's workforce you are eager to reach your personal summit, and he gives you a clear path to get there. In his well-paced guide for novices and masters alike, he judiciously balances anecdotes with prudent advice and calls-to-action. The latter take the form of questions to address, steps to take, strategies to pursue, and attributes to cultivate along your path to the top.

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More About Summit by F. Scott Addis
 
 
 
Overview
Risk management expert and entrepreneur Scott Addis looks at your progression upward--from developing skills to cultivating business relationships to earning customer loyalty--as an ascent to a mountaintop. He takes you through four elevation levels--preparation for the climb, setting up base camp, assaulting the summit, and the final ascent--as he covers identifying your Unique Ability(R), emotional intelligence, presenting yourself to others, nurturing creativity and innovation, building relationships, and winning customer trust.

Scott-- an Inc. magazine "Entrepreneur of the Year" finalist and one of the "25 Most Innovative Insurance Brokers in America"--believes that as a professional in today's workforce you are eager to reach your personal summit, and he gives you a clear path to get there. In his well-paced guide for novices and masters alike, he judiciously balances anecdotes with prudent advice and calls-to-action. The latter take the form of questions to address, steps to take, strategies to pursue, and attributes to cultivate along your path to the top.


This item is Non-Returnable.

 
Details
  • ISBN-13: 9781626340411
  • ISBN-10: 1626340412
  • Publisher: Greenleaf Book Group
  • Publish Date: January 2014
  • Page Count: 190
  • Dimensions: 8.68 x 5.87 x 0.76 inches
  • Shipping Weight: 0.69 pounds


Related Categories

Books > Business & Economics > Personal Success
Books > Business & Economics > Skills
Books > Business & Economics > Customer Relations

 
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