{ "item_title" : "What to Say When You Don't Know What to Say", "item_author" : [" H. Norman Wright "], "item_description" : "I just lost my job.My mom died of cancer.My best friend was in a serious accident.When a family member, friend, neighbor, or coworker is in pain, he or she needs your support--even if you're not sure what to do. Trusted Christian counselor Norm Wright offers this easy-to-follow handbook on how to respond to others during and after crises. As part of a national team that provides grief counseling following tragedies--including recent shootings and September 11--Norm knows firsthand what works when giving comfort. Along with discovering how you can respond in difficult situations, this straightforward guide will help you: understand the confusion and emotions the person will experiencedecide what to say and what not to saychoose what you can do immediately and long-termgive encouragement during depression and griefprovide biblical wisdom for helping the person cope and live onSensitive, practical, and specific, this handy reference includes information you need to be supportive and point to God as the ultimate healer.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/0/73/695/847/0736958479_b.jpg", "price_data" : { "retail_price" : "15.99", "online_price" : "15.99", "our_price" : "15.99", "club_price" : "15.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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