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Zapp! the Lightning of Empowerment|William Byham
Zapp! the Lightning of Empowerment : How to Improve Quality, Productivity, and Employee Satisfaction
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Overview

In the first edition of "Zapp!", Byham revealed a brilliant new system for jump-starting corporate success--with smart, efficient, and effective methods for motivating employees and improving productivity. Now updated to keep pace with the ever-changing business environment of the nineties, this revised edition brings new insights that are sure to boost any company's quality, productivity, and bottom line.

This item is Non-Returnable

  • ISBN-13: 9780449002827
  • ISBN-10: 0449002829
  • Publisher: Ballantine Books
  • Publish Date: November 1997
  • Dimensions: 7.9 x 5.1 x 0.6 inches
  • Shipping Weight: 0.4 pounds
  • Page Count: 224