Online Help Desk
Welcome to the Booksamillion.com Help Desk! If you have a problem or question, we're here to help. Head over to our Help Center to search through help articles, submit new Support Requests, or check the status of any requests you've previously submitted.
Common Questions
- Your wish list
1. Adding items to your wish list
2. Viewing your wish list
3. Purchasing items from your wish list
4. Removing items from your wish list
5. Sending your wish list to friends - Gift cards and E-Gift certificates
1. Redeeming a gift card
2. Redeeming an E-Gift Certificate
3. Check your gift card balance
4. Purchase a gift card
5. Purchase an E-Gift certificate - Books-a-Million Business Services
- Affiliate program
By Chat
Chat with customer service by clicking the chat box below. Please note that live chat is only available during customer service operating hours.
By Email
Email Us to contact customer service. Be sure to include your Order ID Number to help expedite your request. Your Order ID Number can be found in the Order Confirmation we sent you via e-mail, or by viewing your order history here: Go To My Account.
Customer Service Hours
Monday-Friday, 9 am - 7 pm Central Time
Saturday-Sunday, 10 am - 6 pm Central Time
Holiday hours may vary.
Or visit us at a store! Use our Store Finder Feature to find your nearest location.
