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"item_title" : "Quality Is Personal",
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Quality Is Personal : A Foundation for Total Quality Management
Overview
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management. 20 line drawings.
This item is Non-Returnable
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Details
- ISBN-13: 9780029266250
- ISBN-10: 0029266254
- Publisher: Free Press
- Publish Date: June 1993
- Dimensions: 9 x 6 x 0.6 inches
- Shipping Weight: 0.6 pounds
- Page Count: 176
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