{ "item_title" : "AI for Customer Success", "item_author" : [" Joe Correa "], "item_description" : "Artificial Intelligence is transforming how companies understand, serve, and retain their customers. What used to take hours of manual follow-up, guesswork, and endless emails can now happen instantly - and intelligently.In this essential guide, Joe Correa reveals how businesses of all sizes can use AI to deliver unforgettable customer experiences, automate support, predict churn, and build long-term loyalty programs that grow stronger with every interaction.You'll learn how to:Use AI to anticipate customer needs before they arise.Automate 24/7 support systems that feel genuinely human.Design predictive retention campaigns that prevent churn.Build emotional intelligence into chatbots and communication flows.Personalize every customer journey through real-time data and sentiment.Transform your business into a self-learning enterprise that improves daily.Packed with inspiring stories and practical frameworks, this book shows you how to turn automation into empathy - and customers into lifelong advocates. Whether you're a startup founder, marketing director, or customer success manager, you'll discover how AI can help your brand listen, adapt, and care at scale.The future of business isn't automated - it's emotionally intelligent.Learn how to build it.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/829/540/9798295409776_b.jpg", "price_data" : { "retail_price" : "16.99", "online_price" : "16.99", "our_price" : "16.99", "club_price" : "16.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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