{ "item_title" : "Acknowledgment! The #1 secret to command respect from your customers and how to spot an asshole from a good one.", "item_author" : [" Marcello Pen "], "item_description" : "Make no mistake, this isn't a guide on how to be diplomatic with your customers, how to schmooze them or how to conquer them, if you picked up this book because of that, drop me nowThis is about handling and dealing with all types of customers that will come your way without kissing their boots, without letting them step over you and your dignity. It is about gaining their respect. It is about spotting the asshole and bully customer that will ultimately waste a tremendous amount of your time and energy.Do you deal with customers?It does not matter if you are Jeff Bezos, Elon Musk or if you are just starting, a freelancer, self-employed, a waiter, a small business, a startup, etc., if you wish to know how to command respect from your customers and how to spot and deal with bullies, this will be helpful to youACKNOWLEDGMENT is the #1 secret and the most important in understanding and profiling your customers for a successful business; and why not? You can apply this method to your life as well.This book has approx. 30 pages. It is a short read, about 45 minutes.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/867/137/9798671378108_b.jpg", "price_data" : { "retail_price" : "9.99", "online_price" : "9.99", "our_price" : "9.99", "club_price" : "9.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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