{ "item_title" : "The Agentic Enterprise", "item_author" : [" Thomas V. Spol "], "item_description" : "AI agents can take action. Can your enterprise trust them to take the right action?An agent that updates a customer record, changes an order, or triggers a financial transaction becomes part of how your business operates. Its decisions have consequences. Its authority needs boundaries. And its work must be verifiable.That is where the promise of enterprise AI meets the demands of enterprise reality.The Agentic Enterprise explores how to design governed AI-agent workflows across the systems businesses depend on. Using Salesforce and NetSuite as a detailed case study, Thomas V. Spol connects business strategy, enterprise architecture, and operational controls to show how intelligent automation can work across the modern SaaS stack.For executives, the book provides a framework for evaluating opportunities, asking sharper questions, and understanding the controls that make AI adoption credible. For architects, developers, and technology leaders, it examines the design decisions behind workflows that cross applications, execute business actions, and remain accountable to people.Inside, you'll explore how to: Identify meaningful opportunities for AI agents within enterprise workflows.Connect CRM, ERP, and other SaaS applications around business processes that span system boundaries.Define what an agent is authorized to do, when it needs approval, and where human judgment belongs.Design validation, completion checks, and audit trails so actions can be verified and problems investigated.Build a shared understanding between business and technology leaders about value, risk, and operational responsibility.Grounded in more than 30 years of enterprise software experience, Spol brings a practitioner's perspective to a consequential challenge: introducing AI into environments where data integrity, business rules, and accountability matter.The approach is vendor-aware and vendor-neutral. Salesforce and NetSuite make the discussion concrete, while the principles apply across the broader enterprise SaaS landscape.Whether you are setting AI strategy, designing integrations, leading an ERP or CRM initiative, or building your first agent-enabled business process, this book helps you connect the possibilities of AI with the discipline required to put it to work.Build AI workflows your business can trust.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/9/79/816/611/9798166111470_b.jpg", "price_data" : { "retail_price" : "24.99", "online_price" : "24.99", "our_price" : "24.99", "club_price" : "24.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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