{ "item_title" : "Assertive Communication", "item_author" : [" Emma Keller "], "item_description" : "★ Learn Assertive Communication in Simple Steps ★If you COMMUNICATE WISELY, you can get what you want out of any interaction and leave the other person satisfied, too.The ASSERTIVE BEHAVIOUR, shows that you're both brave enough to stand up for your rights and you're in control of what you're saying (and more importantly, how you say it).WHAT ARE THE 3 C'S OF ASSERTIVE COMMUNICATION?- Confidence - you believe in your ability to handle a situation.- Clear - the message you have is clear and easy to understand.- Controlled - you deliver information in a calm and controlled manner.ASSERTIVENESS TECHNIQUESIn this book, we'll look at why assertiveness is important, and explore some strategies that you can use to become more assertive to further both your confidence and influencing skills.In this guide you'll learn:THE THREE MODES OF COMMUNICATIONTHE CONSTRUCTION OF A COMPETENT ANSWER: THE VERBAL AND NON-VERBAL COMPONENTSASSERTIVENESS TECHNIQUESASSERTIVE CRITICISM VS MANIPULATIVE CRITICISMDEFENSE TECHNIQUESDISARM AGGRESSIVITYEXERCISES TO IMPROVE ASSERTIVENESSEMOTIONAL INTELLIGENCEWHAT EMPATHY IS AND HOW TO DEVELOP IT FOR BETTER COMMUNICATIONTHE RIGHT TO SAY NOTHE IMPORTANCE OF SETTING BOUNDARIESHOW TO OVERCOME YOUR OWN INSECURITYHOW TO INTERPRET THE LANGUAGE OF THE BODYNLP TECHNIQUESAnd Much MoreBeing assertive allows you to communicate your wants and needs more authoritatively, while remaining fair and empathetic. It can also help you to become more self-confident, and even improve your mental health.IT'S NOT ALWAYS EASY TO BECOME MORE ASSERTIVE, BUT IT IS POSSIBLE Buy now this book and start today ", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/1/77/814/251/1778142516_b.jpg", "price_data" : { "retail_price" : "17.99", "online_price" : "17.99", "our_price" : "17.99", "club_price" : "17.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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