{ "item_title" : "The Automated Customer Service Hub", "item_author" : [" Raven Hollow "], "item_description" : "Your call is important to them. Your survival... not so much.Todd Kincaid just wants a quiet life.As a small-time urban hydroponics farmer, his biggest concern is keeping his prize-winning plants - the beloved hydro-huskies - alive and thriving in his apartment.Then everything breaks.A catastrophic optimization initiative launched by the city's all-powerful Automated Customer Service Hub triggers a chain reaction of glitches, outages, and increasingly absurd malfunctions. Elevators refuse to recognize humans. Water runs on a subscription model. Doors require customer satisfaction surveys to open.And somehow... Todd is at the center of it all.Behind the chaos are Brenda and Chet - two disastrously incompetent corporate operatives whose well-meaning mission to improve efficiency is rapidly dismantling reality itself.Now dragged into a nightmare of endless hold music, looping AI chatbots, and bureaucratic insanity, Todd teams up with Penelope, a sharp-tongued former Hub employee who knows exactly how broken the system really is.Together, they must navigate the most dangerous system of all: Customer service.As the city spirals into total dysfunction, Todd must step far outside his comfort zone to stop a disaster that's growing by the minute.Because if he fails...you'll never get through to a human again.Please Hold: Your Apocalypse Is Important to Us is a fast-paced, laugh-out-loud sci-fi comedy packed with absurd situations, sharp satire, and a surprisingly heartfelt underdog story.Perfect for readers who love: comedic sci-fi adventuressatire about technology and corporationsquirky, relatable protagonistsabsurd humor and chaos-driven plotslighthearted dystopian fiction", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/9/79/825/469/9798254696209_b.jpg", "price_data" : { "retail_price" : "9.99", "online_price" : "9.99", "our_price" : "9.99", "club_price" : "9.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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